You may request to cancel your order, however, all refund decisions will be made at the discretion of the event organizer or the merchandise seller.
If an event organizer / seller agrees to refund your order, they will refund your money within a maximum of 30 days.
No refund requests shall be entertained for digital download goods once a purchase has been made.
Refunds For Cancelled Events:
The responsibility of cancellation of any event shall be on the event organizer. In case of such cancellation of the event, the event organizer shall arrange for a refund and we shall process the refund upon the instruction of the organizer.
The refund amount would be refunded back to the customer (refunded back into account that the payment was originally received from) after deducting Processing Fee / Service Fee Of TicketsCentral, Transaction fees, Taxes, or charges, etc.
The refund claim in this case shall be made within 5 days after the announcement of cancellation of the event.
Refunds for Rescheduled Events:
If any of the purchased event tickets is rescheduled by the organizer, you shall receive an email informing you about this from either the organizer or us.
Refunds for Merchandise:
If you have received a damaged or broken item, you can email us at firstname.lastname@example.org with your order details and we shall connect with the seller for an exchange or a refund for your order.
All the refunds will be done through online mode.
The refund amount shall be credited in the same bank account or credit card which was used for making the payment.